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Our Services

From initial consultation through to settled tenancy, we provide comprehensive support at every stage of your luxury property journey.

Property Search & Matching

Our flagship service begins with an in-depth consultation to understand your requirements, preferences, and lifestyle needs. We then conduct a thorough search across our portfolio and partner networks, presenting only properties that genuinely match your criteria.

This service includes access to off-market opportunities, pre-release listings, and properties where discretion prevents public marketing. Our established relationships with Cardiff's premium landlords frequently provide options unavailable through conventional channels.

£495 one-time fee
Luxurious modern home exterior

Viewing Coordination

We arrange private viewings at times convenient to your schedule, accompanying you personally to provide context beyond what photographs reveal. Each viewing includes a detailed briefing covering property history, neighbourhood characteristics, and practical considerations.

Where properties are currently occupied, we coordinate with existing tenants to ensure viewings occur at appropriate times. For vacant properties, we can often arrange extended access for thorough consideration of space and light at different times of day.

£275 per property
Elegant property hallway with natural lighting

Lease Negotiation

Our experienced negotiators represent your interests throughout tenancy discussions, addressing rent levels, lease terms, break clauses, and specific requirements. We understand the balance between achieving favourable terms and maintaining positive landlord relationships essential for successful tenancies.

This service covers initial negotiations, term reviews, and any mid-tenancy discussions that may arise. We ensure all agreements are clearly documented and that you understand your rights and obligations before signing.

£895 flat rate
Professional meeting room setting

Relocation Consultation

Moving to a new city involves considerations beyond property selection. Our relocation consultation provides comprehensive guidance on Cardiff's neighbourhoods, schools, healthcare facilities, transport links, and lifestyle amenities.

Particularly valuable for international relocations or moves from other UK regions, this service helps you establish life in Cardiff with confidence. We share local insights that take residents years to accumulate, accelerating your integration into your chosen community.

£375 consultation
Cardiff cityscape view

Property Management Liaison

Throughout your tenancy, we remain available as your advocate when issues arise with landlords or property management companies. From maintenance requests to tenancy renewals, we handle communications professionally on your behalf.

This ongoing service proves particularly valuable for busy professionals and those unfamiliar with UK rental conventions. We ensure your concerns receive appropriate attention and that responses meet reasonable expectations.

£645 annual retainer
Contemporary apartment building exterior

Concierge Move-In Service

Our most comprehensive offering handles every aspect of establishing your new residence. From utility account setup and broadband installation to furniture sourcing and domestic staff introductions, we manage the practical details of moving.

This service suits clients with demanding schedules who cannot dedicate time to relocation logistics, or those unfamiliar with UK service providers and processes. We coordinate all parties to ensure your property is move-in ready when you arrive.

£1,295 complete package
Luxury furnished living space

Service Packages

Combine services for comprehensive support and preferential pricing.

Essential Package

Property Search & Matching plus Viewing Coordination. Ideal for clients confident in handling negotiations independently.

£695 save £75

Complete Package

Full support from search through negotiation. Our most popular choice for discerning tenants.

£1,495 save £170

Premium Package

Everything included: search, viewings, negotiation, relocation consultation, and concierge move-in service.

£2,895 save £440

Discuss Your Requirements

Contact our team to explore which services best suit your property search and relocation needs.

Request a Consultation

The information presented on this website is for general guidance only and should not be considered as professional property advice. Individual circumstances vary, and outcomes may differ based on market conditions and property availability. We recommend consulting with qualified professionals for specific requirements. Aurora-flow acts as an advisory service and does not guarantee property availability or tenancy outcomes.